FAQ
This depends on the settings of the processing centre of every separate Bank. UniCredit Bank performs conversion on the rate of International payment systems (IPS) VISA and MasterCard respectively.
The payment system (VISA/MasterCard) sets a conversion rate on the basis of several information sources regarding the rates of purchasing and selling of currency exchange (for example, Bloomberg, Reuters, Central Banks etc.). Neither Interbank rate of the host country of the client, nor Interbank rate of Ukraine do not take part in formation of conversion rates.
We would like to pay your attention to the fact that the conversion rate may change during the day.
The cardholders of UniCredit Bank can get acquainted with the rate used for conversion “yesterday” by a reference to the Bank Information Centre. Information regarding the rate “today” and/or “tomorrow” is not possible to provide for the Bank does not have the opportunity to predict the rate, which shall be stated by a relevant IPS.
When paying for goods and services in trade and servicing enterprises or upon the receipt of cash by the Cardholder with the help of the payment card through ATM, money write-off from the card account is performed in two stages:
1) In the moment of operation a necessary sum, calculated in accordance to the settlement rate of currency conversion correspondingly to IPS to the day of operation, is blocked on the client’s account.
2) According to IPS (VISA/MasterCard) rules the factual money write-off from the card account is performed within 2-3 days after the operation (money blocking) on the settlement rate current on the day of money write-off from the card account. As a result, in case of fluctuations in the settlement rate, there may appear a difference in rates between the initially blocked and factually written-off sum from the card account.
Withdrawing money from a payment card in USD and/or EUR in the country, where national currency differs from USD/EUR, given out currency depends on the currency that was loaded into ATM, which is used for the operation. Usually ATMs are loaded with national currency of the host country. Also there occur currency ATMs, which means they are loaded with USD/EUR. You can inquire information on location of such ATMs in the Bank you are planning to use to withdraw money.
The card of MasterCard IPS in EUR.
When effecting payment for goods and services in trade and servicing enterprises in the countries of Euro zone with the help of payment cards, as well as when withdrawing money by the Cardholder through ATMs, it is better to use cards in EUR for ATMs in the countries of Euro zone are loaded with EUR and in such a case the conversion commission shall not be charged.
The card of VISA or MasterCard IPS in USD.
When effecting payment for goods and services in trade and servicing enterprises with the help of payment cards, as well as when withdrawing money by the Cardholder through ATMs in European countries, where EUR is NOT national currency, conversion is performed by VISA/MasterCard rate in USD.
Example: if a client opens a card account in EUR: in Poland he will be able to withdraw zloty and conversion by USD shall take place as follows: EUR – USD, USD – zloty, that is why it is more advantageous to open the card in USD for the trips to European countries where EUR is NOT national currency.
The card of VISA or MasterCard IPS in USD.
When effecting payment for goods and services in trade and servicing enterprises with the help of payment cards, as well as when withdrawing money by the Cardholder through ATMs in countries where EUR is NOT national currency, conversion is performed by VISA/MasterCard rate in USD.
Example: if the client manages to withdraw EUR in ATM in a country where national currency is NOT EUR, conversion shall be performed by USD as follows: EUR – USD, USD – EUR.
